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Relationships are the keystone of our company

For over a decade our integrated solutions have provided comfort and convince while maintaining or enhancing the decor. Every project regardless of size is assigned an engineer and dedicated project manager.

We pride ourselves on making things easier.  Just like we simplify complex systems, we try to make every interaction with HTE as straight forward as possible.  We guide you through the selection process and fully train you on your system when your project is complete.

We collaborate with industry professionals, placing great emphasis on communication when coordinating projects.  Additionally, our expert staff is certified to train and credit industry professionals continued education units (CEUs).              

Integrator of choice

We have repeatedly been selected as the installation company of choice for premier builders, award-winning architects, and acclaimed designers in the Hamptons and Manhattan because of our consistently high quality of work.  

The role of project management

We understand that when it comes to large involved projects, clients want it everything to  magically come together. In order for that to happen, we have to collaborate with the other industry professionals on the job to streamline decisions. By assigning a dedicated project manager to each job, you are always working with the same individual who understands the nuances of the project.  

To me, this is like magic, as long as it works, I don’t need to know how it’s done.
— Satisfied Customer (Response to his wife asking about the project)
 

Project managers are HTE liaisons tasked with simlifying the planning, design, & integration process

 

SITE MEETINGS

Once HTE is contracted, our project managers are the ones who attend planning and site meetings.  They serve as "fire prevention".  You are an expert in your field, but there may be aspects of the project, relating to technology, that you may be unaware of.  Our project managers are well versed at identifying potential issues as early as possible. Their goal is to provide assistance during the planning phase in order to to avoid unpleasant surprises and costly change orders down the road.  As the project progresses, they continue to monitor adjustments, ensuring design synergy.

TECHNICAL SUPPORT

It's natural that you will have questions with regards to our equipment specifications. Your project manger is your technical  resource. What may seem like a trivial detail in the grand scheme of it all, could result in wasted time or a costly error.  Having a dedicated resource eliminates guesswork or valuable time that would have been wasted, researching the answer on your own.  Your project manger is there to make your interaction with HTE as easy  as possible.

HTE LIAISON

After meeting with you, your project manger relays the information to the rest of our team.  He will let our engineers know of any updates that must be made to our design or CAD drawings.  He'll work with our project coordinator, ensuring our technicians are dispatched to compliment your scheduling requirements. He will also let our warehouse manager know what to order and when that order should be placed.

PARTNER

Although we work for different companies, when working on the same project, we become partners. With so many professionals on a signal job, if we don't work in unison, it can become overwhelming for the client. Your HTE project manger will make sure you understand the information needed in order to  cohesively simplify the decision making process. Details such as keypad style and engraving or which hem-bar should be selected must be made.  We've found that by working with designers to present these options when the client is selecting other finishing details, it is a more constructive use of everybody's time. 

 

We follow a strict process for each project

We're proud that over 90% of our business has been generated through referrals from satisfied customers and partners.

 
  • TRIM

  • FINISH 

  • PROGRAMMING

  • TRAINING

  • SATISFACTION SURVEY

 

  • CONSULTATION

  • SYSTEM DESIGN

  • DESIGN REVIEW

  • ENGINEERING

  • PRE-WIRE

Certifications

  • CONTROL4 CERTIFIED PROGRAMMERS

  • ISF IMAGING SCIENCE FOUNDATION CERTIFIED

  • CONTROL4 CERTIFIED SALES PROFESSIONALS

  • CEDIA REGISTERED OUTREACH INSTRUCTOR

  • DIGITAL SIGNAGE CERTIFIED EXPERT

  • DIGITAL SIGNAGE DISPLAY EXPERT

 

  • SAVANT CERTIFIED PROGRAMMERS

  • PAKEDGE CERTIFIED TECHNICIANS

  • RUCKUS WISE CERTIFIED

  • DIGITAL SIGNAGE FEDERATION CERTIFIED

  • LUTRON CERTIFIED PROGRAMMERS

  • PANASONIC PHONE SYSTEM CERTIFIED

  • ESPA CERTIFIED ELECTRONIC SYSTEMS TECHNICIANS

Affiliations

  • HES (HOME ENTERTAINMENT SOURCE)

  • IMAGING SCIENCE FOUNDATION

  • DIGITAL SIGNAGE FEDERATION

  • CEDIA (CUSTOM ELECTRONICS DESIGN AND INTEGRATION ASSOCIATION)

  • AIA PECONIC

DISTINCTIONS

SONOS GOLD DEALER

CONTROL4 PINNACLE PLATINUM

SAVANT PLATNIUM DEALER